Casino Scor — Privacy Policy Fully in Bengali

1 Introduction & Scope

Casino Scor (hereinafter referred to as "we", "us", or "the platform") treats your privacy with the utmost importance. This Privacy Policy has been written in plain language with Bangladeshi users in mind.

This policy explains what information Casino Scor collects when you use our website and mobile platform, why we collect it, how we use it, and how we keep it secure.

When This Policy Applies

• When you browse our website.
• When you create an account or log in.
• When you make a deposit or withdrawal.
• When you play games or place bets.
• When you contact our support team.
• When you participate in a promotion or bonus offer.

2 What data we collect

We only collect information that is genuinely necessary to provide our services. No excess or unnecessary data is collected.

Information You Provide Directly

• Identity Information: Name, date of birth, National ID number (for KYC).
• Contact Information: Mobile number, email address.
• Financial Information: Mobile Pay/Nagad number, bank account (for withdrawals).
• Verification documents: Photo of NID, passport, or driving licence.

Automatically collected data

• Device Information: Device type, operating system, browser.
• Network Information: IP address, internet connection type.
• Usage Patterns: Pages visited and time spent, games played.
• Transaction Logs: Deposit and withdrawal history.
• Cookie Data: Session tokens, preferences.

3 How Your Information Is Used

Casino Scor uses your data only for specific, legitimate purposes. You will be informed before your data is used for any purpose.

Primary use

• Creating and managing your account.
• Processing deposits and withdrawals.
• KYC verification.
• Providing gaming services.
• Managing bonuses and promotions.
• Providing customer support.

Security & Compliance

• Prevention of fraud, money laundering, and other illegal activities.
• Meeting legal obligations (AML, KYC).
• Detection of multiple accounts.
• Investigation and prevention of security incidents.

Service Improvement

• Analyzing and improving the user experience.
• Testing new features.
• Sending relevant offers and promotions (with your consent).

4 Data Sharing & Third Parties

Casino Scor never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

When Information Is Shared

• Payment Provider: To process transactions with Mobile Pay, Nagad, and banks.
• KYC Provider: With licensed entities for identity verification.
• Legal Authorities: By court order or legal obligation.
• Technology Partners: For platform operations (essential data only).

Who we do not share your data with

• Advertisers or marketing companies.
• Other gaming platforms.
• Any unknown or untrusted third party.

5 Data Protection & Security

Casino Scor uses industry-leading security measures to keep your data safe.

Technical Security

• SSL/TLS Encryption: All data transfers are encrypted.
• AES-256 encryption: All data stored in our database is encrypted.
• Firewall: Advanced firewall protection against unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security to protect account access.
• Regular Security Audits: Regular audits conducted by external experts.

Administrative Safeguards

• Staff receive regular training on data protection practices.
• Only authorized staff have access to user data.
• Data access logs are maintained and reviewed on a regular basis.

6 Cookie Policy

Casino Scor uses limited, necessary cookies. Cookies are small files stored in your browser that help the site recognise you.

Cookies we use

• Essential Cookies: Maintaining login sessions — the site cannot function without these.
• Functional Cookies: Remembering your preferences (language, theme).
• Analytics Cookies: To understand which sections of the site are used most.

Cookie Controls

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in.

7 Your rights

As a Casino Scor user, you have the following rights over your own data:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to erasure: You may request the deletion of your data under certain circumstances.
• Right to Portability: You can request a copy of your data.
• Right to Object: You may object to marketing communications or certain uses of your data.
• Right to withdraw consent: Any consent given may be withdrawn at any time.

To exercise these rights, support@casinoscor.bet. We typically respond within 30 days.

8 Data Retention Period

We do not store your data indefinitely. Once it is no longer needed, it is securely deleted.

9 Children's Privacy

Casino Scor strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any personal data from minors.

If we become aware that personal data has been inadvertently collected from a minor, that information will be immediately deleted and the associated account will be closed.

10 Privacy Policy Updates

Casino Scor may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, registered users will be notified via SMS or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@casin oscor.bet
• Response Time: Within 24–48 business hours
• Data protection request: Completed within 30 days

Our Also on the FAQ page Find answers to common privacy questions.