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Account-Related Questions Account

On the registration page and fill in the form with your name, email, mobile number, and password. Once submitted, a verification link will be sent to your email — click it to activate your account. The whole process takes just 3–5 minutes.

No. Per Casino Scor's policy, each person is allowed only one account. If multiple accounts are detected, all of them will be permanently closed and any balances may be forfeited.

Check your spam or junk folder first. If it still hasn't arrived after 5 minutes, Login page use the "Resend" option. If you still don't receive it, email us at support@casinoscor.bet.

On the login page Click the "Forgot Password?" link, enter your registered email address, and you'll receive a reset link within a few minutes. The link is valid for 24 hours.

Log in and go to Profile Settings to update your phone number, password, and notification preferences. To change your name or date of birth, KYC verification is required — please contact support.
Bonuses & Promotions Bonus

Your first deposit at Casino Scor comes with a 100% welcome bonus. Deposit ৳1,000 and you'll have ৳2,000 to play with. The bonus is credited to your account automatically.

Each bonus has its own wagering requirements. Typically, you need to wager 15–30 times the bonus amount. For full terms and conditions, Terms & Conditions Visit the page or read the details for each promotion.

Weekly or monthly cashback bonuses are calculated automatically. You receive back a set percentage of your net losses. VIP members get cashback at a higher rate. For more details, On the promotions page View.

During deposit, you'll find a "Voucher Code" field in the payment form. Enter your code there. If applied successfully, the bonus amount will be added to your account automatically. Voucher page Get the latest code.

Most bonuses are valid for 7–30 days. If the wagering requirements aren't met within that period, the bonus will be forfeited. You'll receive an email or SMS notification before your bonus expires.
Payments & Withdrawals Payment

You can deposit at Casino Scor via Mobile Pay, Nagad, Rocket, or bank transfer. All methods are secure and instant. To learn more about deposits, Financial Transactions Page View.

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Maximum deposit and withdrawal limits depend on your account's VIP tier.

Mobile Pay and Nagad withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. If your KYC verification is not yet complete, your first withdrawal may take a little longer.

This is usually caused by a network issue. In most cases, the money is returned within 30 minutes. If it isn't, send your transaction ID and a screenshot to support@casinoscor.bet and we'll resolve it promptly.

Yes, you can cancel a withdrawal before processing begins. Go to "Transaction History" in your account and cancel any pending withdrawal from there. Once processing has started, cancellation is no longer possible.
Games & Betting Games

Casino Scor offers Live Casino (baccarat, blackjack, roulette), slots, Sports Betting (cricket, football, tennis), lottery, and virtual sports. New games are added regularly — On the new games page View.

Yes, Casino Scor offers in-play (live) betting. You can place bets on ongoing matches at real-time odds. Match Odds page Get the latest live match information.

Yes, select slots and casino games are available to play for free in demo mode. However, winnings from demo mode cannot be withdrawn. To win real money, you'll need to log in and play with real funds.

In most cases, bets cannot be cancelled once placed. However, some Sports Betting markets do allow cancellation before a match kicks off. You may also use the cash-out option where available, subject to the bet's terms.
Security & KYC Security

KYC (Know Your Customer) verification is mandatory to prevent fraud and money laundering. You'll typically need a copy of your national ID or passport along with a selfie. Once verified, your withdrawal limits increase and you unlock additional benefits.

Change your password immediately and notify us at support@casinoscor.bet. We will investigate any suspicious activity and temporarily lock your account if necessary. Enabling two-step verification significantly reduces this kind of risk.

Yes. Casino Scor uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. For more details, visit our Privacy Policy Read more.
VIP Program VIP

VIP members enjoy higher cashback rates, increased withdrawal limits, a dedicated account manager, exclusive tournaments, and a special birthday bonus. On the VIP page View the full benefits for all tiers.

VIP points are earned automatically with every bet you place. Once you accumulate enough points, you'll advance to the next VIP tier. Points can be earned from both casino games and Sports Betting.

VIP tiers are reviewed quarterly. If there isn't enough activity during a given period, your tier may be downgraded. Stay active and keep betting regularly to maintain your current tier.

How Our Support Helps You

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This FAQ page covers over 50 common questions. You'll be able to resolve most issues here without ever needing to contact support.
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For complex issues, email us at support@casinoscor.bet. You'll receive a detailed response within 24 hours. Including screenshots and supporting evidence helps us resolve your issue faster.
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